Everything you need to know.

Whether you’re preparing for your stay or are already here, this page is designed just for you.

Our goal is to make your time at the House as comfortable and stress-free as possible, so you can focus on what matters most: your child’s health and healing.

Tips for your stay

Guest Rooms

  • There is a maximum amount of 4 people per room.
  • The Ronald McDonald House does not have housekeeping services.
  • There is a laundry room in the basement for families to use. Laundry soap is free and can be requested at the front desk.
  • Upon your checkout, you can help us get your room ready for the next family by placing all dirty laundry in a pile on the floor at the end of the beds, wiping down the surfaces in your bathroom, and taking out the trash.

  • Kitchens are open for families to use from 5:00 a.m. to 11:00 p.m. daily
  • Help keep the kitchens clean by placing your rinsed dishes in the dish racks and cleaning up after yourself.
  • Label all personal food with name, date, and room number that you place in the kitchen or guest fridges.
  • Please do not store breast milk or medication in the guest refrigerators (see the front desk for an alternative solution).
  • Please sign in at the front desk daily.
  • Smoking (including vaping and marijuana), drugs, and alcohol are not permitted anywhere in the House. If found this will result in immediate dismissal.
  • All guests are expected to be involved in the care of the ill child.
  • All children under the age of 18 must remain with a parent or guardian at all times.
  • Checkout is within 2 hours of discharge or appointment completion.
  • Please help keep all common areas clean and free of clutter.

Please visit the front desk to use/ask for the following:

  • Umbrellas
  • Irons
  • Medical Refrigerators
  • Pack and Plays
  • Toiletries
  • Toilet Paper
  • Trash Bags
  • Laundry Supplies
  • Cleaning Supplies 
  • Basement:
    • Family Laundry Room
    • Columbus Blue Jackets TV/Game Room/Arcade
  • 1st Floor: 
    • Computer Room
    • Zoo Room
    • Kitchen & Dining Area
    • Renew-U Spa Room*
  • 2nd Floor: 
    • Library
    • Exercise Room*
    • Music Room
    • Meditation Room
    • Red Shoe Lounge*
    • Upstairs Dining Area
    • Video Game Room
  • 3rd Floor:
    • Family Theater*
    • Lego Room*
    • Urban Market Play Room
    • Tressel Lounge
    • Columbus Clippers Room
    • Princess Room*
  • Other Notable Spaces:
    • Rocket Ship Elevator
    • Rooftop Patio
    • Blue Jackets Stairwell
    • Backyard Spaces 

Rooms marked with * are locked, please ask the front desk for access.

FAQ

Find answers to our most frequently asked questions to better prepare for your stay at the House.

Meals Provided

Meals are served daily. Menus and availability may vary - click below for the latest meal calendar.

Activities

Click below to view the family activities provided. There are also additional activities listed on the app.

Therapy Dogs

Our friendly therapy dogs visit the House regularly. Check the schedule to see when you can meet them!

Family Resources

Find reliable information on community resources to help improve the lives of children and their families.

Caregiver Information

Find resources to help meet your child's immediate and long term care needs.

Download the Ronald McDonald House Central Ohio App from the App Store or the Google Play Store to keep up-to-date with everything happening in the House.

Search Ronald McDonald House Chapter Site